California Overhead Door respects your privacy. This policy explains what information we collect, how we use and share it, and the choices you have.
Information we collect
We collect information you choose to give us, including:
- Contact form submissions, such as your name, phone number, email address, and the details of your message.
- Conversations through the chat widget on our site, which are processed through our customer-relationship platform, LeadConnector/HighLevel.
- Information you provide when you call or text us, including your phone number and the details of your request.
Automatic collection
We use Google Analytics 4 via Google Tag Manager to collect anonymous usage data. This may include pages viewed, clicks on phone and text links, form submission events, device and browser information, and approximate location derived from your IP address. Google Analytics and other tools may use cookies and similar technologies. You can manage or disable cookies through your browser settings.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide estimates.
- Schedule, perform, and follow up on sales, installation, repair, and maintenance services.
- Improve our website, services, and marketing.
- Comply with legal obligations and protect our rights.
How we share your information
We do not sell your personal information. We share information only with service providers that help operate our website and business, such as Google (analytics), LeadConnector/HighLevel (CRM and chat), and our hosting providers. We may also share information when required by law, to protect our rights, or in connection with a business transaction.
SMS and communications
By submitting our contact form, calling us, or texting us, you consent to receive communications from California Overhead Door about your inquiry by phone, SMS, or email. Message and data rates may apply. To stop receiving text messages, reply STOP at any time.
California Consumer Privacy Act (CCPA) notice
California residents have the right to know, delete, correct, and opt out of the sale or sharing of their personal information. California Overhead Door does not sell or share personal information as defined by the CCPA.
To exercise your privacy rights, contact us by email or phone. We will not discriminate against you for exercising any of your rights under the CCPA.
Data retention and security
We retain personal information for as long as necessary to fulfill the purposes described in this policy, provide service, meet legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy or your personal information, please contact us:
- California Overhead Door
- 2300 Technology Parkway, Suite 3, Hollister, CA 95023
- Phone: (831) 636-2904
- Email: info@caoverheaddoor.com
Last updated: August 24, 2026